> For the complete documentation index, see [llms.txt](https://docs.clearout.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.clearout.io/form-guard/analytics.md).

# Analytics

Use **Form Guard Analytics to** **track form performance**, **review blocked leads, and recover missed** **opportunities** across every Form Guard in your account. Analytics is account-wide, so it aggregates activity from all guards into one shared view with trends, breakdowns, and lead-level detail your team can act on.

## Accessing Analytics

Navigate to the [Form Guard list](https://app.clearout.io/form-guard/list) in your Clearout dashboard. At the top of the list page, find the row of summary metric cards and click **VIEW ANALYTICS** on the right.<br>

<div data-with-frame="true"><figure><img src="/files/18eh6NMusociPnS4SNtc" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
**Live data for Today**

When your date range is set to **Today**, a *Live Data* badge will appear. Use the **Refresh** button to pull the latest real-time numbers. Other date presets show compiled totals up to the last systematic refresh
{% endhint %}

## Analytics Core Tabs

Once inside the analytics dashboard page, use the side tab bar to jump between the three core areas:

* [**Overview**](https://app.clearout.io/form-guard/analytics): Monitor macro trends, field-level frictions, overall traffic quality, and page-level performance.
* [**Form Forensics**](https://app.clearout.io/form-guard/analytics/form-forensics): Look up individual leads to investigate exactly why a specific submission was allowed or blocked.
* [**Lost Leads**](https://app.clearout.io/form-guard/analytics/lost-leads): Review, analyze, and export real **pre-verified leads** that were blocked or abandoned before reaching your CRM.

<div data-with-frame="true"><figure><img src="/files/OjAfYTQdlr42fZBI5Bbn" alt=""><figcaption></figcaption></figure></div>

## Filters & Main Scorecard

### Global Filters

The controls located above the **performance summary** manage your entire view across the active Analytics tab.

<table><thead><tr><th width="180">Control</th><th>What it does</th></tr></thead><tbody><tr><td><strong>Date range picker</strong></td><td>Switch between presets like <em>Today</em>, <em>Yesterday</em>, <em>This week</em>, <em>Last 7 days</em>, <em>Last week</em>, <em>This Month</em>, <em>Last Month</em>, <em>Last 30 Days</em>, <em>This Year</em>, and <em>Last Year</em>, or choose a custom range. All Analytics sections refresh when this changes.</td></tr><tr><td><strong>Refresh</strong></td><td>Fetches the data again for the selected date range. The nearby timestamp shows the last fetch time.</td></tr><tr><td><strong>Export CSV</strong></td><td>Downloads the current Analytics view as a CSV file named for the active date range.</td></tr></tbody></table>

### Form Monitor <a href="#performance-summary" id="performance-summary"></a>

The Form Monitor is the primary scorecard at the top of the Overview tab, providing five core metrics at a glance alongside period-over-period delta percentages.

<table><thead><tr><th width="180">Metric</th><th>What it means</th></tr></thead><tbody><tr><td><strong>Forms Submitted</strong></td><td>Completed submissions processed by Form Guard. The sub-label reveals how many visitors started the form alongside your <strong>Abandonment Rate</strong>.</td></tr><tr><td><strong>Validations</strong></td><td>The total number of individual form fields checked (across email, phone, and name) during the selected period.</td></tr><tr><td><strong>Blocked</strong></td><td>Submissions flagged as risky, fake, or invalid and stopped before they could reach your CRM. The sub-label displays your overall <strong>Block Rate</strong>.</td></tr><tr><td><strong>Allowed</strong></td><td>Clean, high-quality submissions that successfully passed every enabled validation check.</td></tr><tr><td><strong>Avg Fill Time</strong></td><td>The average duration visitors spent filling out the form. Use this to quickly spot robotic behavior (instant fills) or confusing form layouts (abnormally long fill times).</td></tr></tbody></table>

Each card also shows a period-over-period delta. Use it to spot changes quickly.<br>

<div data-with-frame="true"><figure><img src="/files/Wh4zPRAa1yl5eFOTA0mK" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
**What counts as a visitor?**

A unique visitor is any browser session that loaded a page with your Form Guard script and performed some action on the form.

**Forms Submitted** and **Validations** metrics only count visitors who engaged with the form
{% endhint %}

## Traffic & Lead Quality Insights <a href="#lead-quality" id="lead-quality"></a>

### Lead Quality Breakdown <a href="#lead-quality" id="lead-quality"></a>

This section helps you break down exactly why submissions were allowed or blocked by merging two critical visual widgets:

#### Block Composition <a href="#block-composition" id="block-composition"></a>

The donut chart splits total blocked submissions across three validator categories:

* **Email**: Failures due to invalid formatting, disposable domains, free/role-based addresses, gibberish strings, or catch-all setups.
* **Phone**: Failures caused by invalid numbers, blocked line types (e.g., premium/voip restrictions), or restricted countries.
* **Name**: Failures triggered by invalid characters, obvious gibberish, or profanity filter hits.

The donut center shows the total blocked count. The legend shows each category's share. A badge in the card header shows the overall block rate.

<div data-with-frame="true"><figure><img src="/files/jPzTklIb8JRNZMHLKJCV" alt=""><figcaption></figcaption></figure></div>

#### Top Reasons <a href="#top-reasons" id="top-reasons"></a>

Ranks the top five reasons behind blocked or allowed submissions. Use the toggle to switch between **Blocked** and **Allowed**. Use the filter pills for **All**, **Email**, **Phone**, or **Name**.

Click **View More** to expand the full list. Click any row to open **Form Forensics** with that reason pre-filtered.

<div data-with-frame="true"><figure><img src="/files/cPYxeq1R3JTjYZQ51qVL" alt=""><figcaption></figcaption></figure></div>

### Visitor & Traffic Insights <a href="#visitor-and-traffic-insights" id="visitor-and-traffic-insights"></a>

This section helps you separate traffic quality from traffic volume. It combines **Unique Visitors** and **Countries**.

#### Unique Visitors <a href="#unique-visitors" id="unique-visitors"></a>

The chart shows unique visitors across the selected date range. The time scale adjusts automatically for the selected period.

Look for these patterns:

* **Sudden spikes** - often due to a new campaign or a bot wave.
* **Flat or zero traffic** - often a sign that the Form Guard script is not loading.\ <br>

  <div data-with-frame="true"><figure><img src="/files/l3qy1z0Hg7Uj2IJvqD7L" alt=""><figcaption></figcaption></figure></div>

#### Countries <a href="#countries" id="countries"></a>

The countries card ranks the countries that drive the most submissions. Toggle between **Blocked** and **Allowed** to compare suspicious traffic with genuine demand.

Each row shows the country flag, country name, validation count, and share of the total.

<div data-with-frame="true"><figure><img src="/files/ipXLRbzeerjZg9lXdvl3" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
**Act on country trends**

If a country shows a high number of blocked submissions, it helps you identify where most low-quality or unwanted leads are coming from. You can use these insights to optimize your GTM strategy, targeting, and campaign efforts accordingly.
{% endhint %}

### Page Insights <a href="#page-insights" id="page-insights"></a>

**Page Insights** breaks activity down by page URL.

<table><thead><tr><th width="180">Column</th><th>What it shows</th></tr></thead><tbody><tr><td><strong>Page URL</strong></td><td>The full page URL where Form Guard was triggered.</td></tr><tr><td><strong>Validations</strong></td><td>Total validations on that page.</td></tr><tr><td><strong>Allowed</strong></td><td>Validations that passed on that page.</td></tr><tr><td><strong>Blocked</strong></td><td>Validations blocked on that page.</td></tr><tr><td><strong>Block Rate</strong></td><td>Number of Blocked divided by Number of validations for that page.</td></tr></tbody></table>

Every column is sortable. Use the URL filter when a guard runs across many pages.

{% hint style="info" %}
**How to read block rate**

A high block rate usually points to one of three things: bot traffic, a strict rule, or a broken form flow. Check **Form Forensics** before changing your guard settings.
{% endhint %}

## Form Forensics (Lead Lookup) <a href="#form-forensics" id="form-forensics"></a>

[**Form Forensics**](https://app.clearout.io/form-guard/analytics/form-forensics) is your granular lookup tool to answer a single question: *What exactly happened to this specific lead?*<br>

<div data-with-frame="true"><figure><img src="/files/HOoqwpP8CVE1jpS93Bjt" alt=""><figcaption></figcaption></figure></div>

### Searching for a lead <a href="#searching-for-a-lead" id="searching-for-a-lead"></a>

Search by **email address**, **phone number**, or **name**. Form Forensics detects the input type and returns matching validation history for the selected date range.

<table><thead><tr><th width="140">Column</th><th>Description</th></tr></thead><tbody><tr><td><strong>Lead</strong></td><td>The input value.</td></tr><tr><td><strong>Verdict</strong></td><td>Whether the input value was allowed or blocked.</td></tr><tr><td><strong>Reason</strong></td><td>The specific reason behind the verdict.</td></tr><tr><td><strong>Page URL</strong></td><td>The page where the validation happened.</td></tr><tr><td><strong>Country</strong></td><td>The visitor's country.</td></tr><tr><td><strong>Time</strong></td><td>Relative time and exact timestamp.</td></tr></tbody></table>

{% hint style="info" %}
The search box performs a case-insensitive partial match across all lead data, including email, phone, and name. Enter any fragment to find matching records without needing a full email, name or phone number.
{% endhint %}

### Drilling in from Lead Quality <a href="#drilling-in-from-lead-quality" id="drilling-in-from-lead-quality"></a>

Click any reason in **Top Reasons** to open **Form Forensics** with that reason already applied. Clear the reason chip to return to the free-text search.<br>

<div data-with-frame="true"><figure><img src="/files/10R1VeRwBzCk2xxtni6E" alt=""><figcaption></figcaption></figure></div>

### Exporting <a href="#forensics-export" id="forensics-export"></a>

Use **"Export Leads"** to download the current result set as CSV.

## Lost Leads (Recovery Workflow) <a href="#lost-leads" id="lost-leads"></a>

A **lost lead** is a high-intent visitor who entered a fully valid email or phone number but never made it to your CRM because they abandoned the form midway or were blocked due to a secondary field failure

Use [Lost Leads](https://app.clearout.io/form-guard/analytics/lost-leads) to recover real pre-verified leads that were blocked or abandoned before they reached your CRM.

{% hint style="warning" %}
**Data Retention Policy**:

Lost leads are retained on a rolling **30-day window**. Because older lead data goes cold quickly, expired records are permanently purged. We highly recommend mapping out a frequent export schedule.at the table shows
{% endhint %}

<table><thead><tr><th width="140">Column</th><th>Description</th></tr></thead><tbody><tr><td><strong>Name / Email / Phone</strong></td><td>The values the visitor entered before leaving or being blocked.</td></tr><tr><td><strong>Intent</strong></td><td><strong>Blocked</strong> (Form Guard rejected the final submission) or <strong>Abandoned</strong> (the visitor dropped off mid-funnel).</td></tr><tr><td><strong>Attempts</strong></td><td>How many submission attempts the visitor made.</td></tr><tr><td><strong>Page URL</strong></td><td>The page where the activity happened.</td></tr><tr><td><strong>Time</strong></td><td>Relative time and exact timestamp.</td></tr></tbody></table>

<div data-with-frame="true"><figure><img src="/files/d2N2Xv3sbPTGdbnkLmnb" alt=""><figcaption></figcaption></figure></div>

### Recovering a lead <a href="#recovering-a-lead" id="recovering-a-lead"></a>

Common recovery workflows include:

* **Email follow-up**: Contact leads who entered a usable address.
* **Phone follow-up**: Prioritize leads with reachable numbers.
* **Fix the block** - review the case in [**Form Forensics**](https://app.clearout.io/form-guard/analytics/form-forensics), then update [**Advanced Settings**](/form-guard/advanced-settings.md) if a real lead was blocked by mistake.

### Date range and export <a href="#lost-leads-date-range-and-export" id="lost-leads-date-range-and-export"></a>

The **Lost Leads** uses its date range picker. Each query is limited to a maximum 30-day span for optimal performance. Use **Export CSV** to download your current view and archive your leads before they age out of the system

{% hint style="success" %}
**Make Lost Leads a daily workflow**

Many teams review yesterday’s blocked and abandoned leads each day, recover the real ones, and use the patterns to refine their GTM strategy.
{% endhint %}

## Related <a href="#related" id="related"></a>

* [Form Guard Overview](https://docs.clearout.io/form-guard/overview): Learn what Form Guard does and how to install it on your site.
* [Advanced Settings](https://docs.clearout.io/form-guard/advanced-settings): Configure the rules and filters that shape the verdicts shown in Analytics.
* [Email](https://docs.clearout.io/form-guard/email-field-validation), [Phone](https://docs.clearout.io/form-guard/phone-field-validation), and [Name Field Validation](https://docs.clearout.io/form-guard/name-field-validation): Dive deeper into the specific validator rules behind each allowed or blocked response.


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