> For the complete documentation index, see [llms.txt](https://docs.clearout.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.clearout.io/help-and-support/featured-answered/account.md).

# Account

Whether you're an individual user or managing a team, you can create your account with Clearout. We offer both Free Accounts and Team Accounts, allowing flexibility based on your usage needs.

<details>

<summary>How do I create a Clearout account?</summary>

* Visit **clearout.io**
* Click “**Try it Free**”
* Register using your business email, Google/Microsoft SSO, or Okta SSO
* Verify your email
* Log in and start using Clearout with free credits added automatically

</details>

<details>

<summary>Can I sign up using a personal email (Gmail/Yahoo)?</summary>

No. Clearout allows registration using **business email addresses only**. Personal email domains are not supported for account creation.

</details>

<details>

<summary>Can I log in with Google/SSO if I signed up with email + password?</summary>

Yes. If your email domain supports Google/Microsoft SSO or Okta SSO, you can use SSO login as long as the email address matches your registered Clearout account.

</details>

<details>

<summary>I forgot my password. How do I reset it?</summary>

Go to the [login page](https://app.clearout.io/login) and enter your registered email address. Next, click on “**Forgot Password**”, and follow the reset link sent to your inbox.

</details>

<details>

<summary>Can I change my password if I logged in via Google or Okta?</summary>

No. Password changes apply only to email + password accounts.\
If you use Google SSO or Okta, password changes must be made through those providers.

</details>

<details>

<summary>What should I do if I don’t receive the email verification link?</summary>

Check spam/junk folders first. If not received, contact support via chat or email at **<us@clearout.io>**.

</details>

<details>

<summary>What happens if my account gets locked due to multiple failed login attempts?</summary>

Your account may be temporarily locked for security reasons. Contact support via chat or email at **<us@clearout.io>** to unlock it.

</details>

<details>

<summary>Can I change my registered email address?</summary>

Yes. Go to **Menu** → **My Account** → [**Authentication**](https://app.clearout.io/account/authentication), click on the pencil icon to edit, enter the new email address, click on “update”, and verify the new address.

</details>

<details>

<summary>How do I delete my Clearout account?</summary>

Go to **Menu** → **My Account** → [**Delete Account**](https://app.clearout.io/account/delete) and follow the prompts.\
All associated data is permanently deleted immediately.

</details>

<details>

<summary>Will my data be deleted if I delete my account?</summary>

Yes. All account-related data is permanently erased immediately and can not be recovered.

</details>

<details>

<summary>Can I export usage history before deleting my account?</summary>

Yes. Go to **Dashboard** → **More** → [**Analytics**](https://app.clearout.io/analytics/overview) and download your usage reports before deletion.

</details>

<details>

<summary>Can I upgrade from Free to Team Account later?</summary>

Yes. From your dashboard, click “**Upgrade to Team Account**” and complete the setup.

</details>

<details>

<summary>Is there a limit on users in a Team Account?</summary>

By default, the Team account includes **Admin + 2 free seats**. Additional seats can be purchased with an [add-on](https://app.clearout.io/pricing/?showbuynow=true\&product_id=66f4d911584b90b869c2e37b) for a one-time cost.

</details>

<details>

<summary>Who can manage team members?</summary>

* **Owner**: Full access
* **Manager**: Can manage executives
* **Executive**: Access Limited to Their Account

For more details, refer to the [Teams documentation](https://docs.clearout.io/platform-features/team-account).

</details>

<details>

<summary>Can I limit how many credits a team member can use?</summary>

Yes. Owners and Managers can assign daily and total credit limits per member.

</details>

<details>

<summary>Can I see usage by each team member?</summary>

Yes. Go to **Dashboard** → **More** → **Admin** to view and download member-wise reports.

</details>


---

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