> For the complete documentation index, see [llms.txt](https://docs.clearout.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.clearout.io/help-and-support/featured-answered/data-security-and-compliances.md).

# Data Security & Compliances

Your data security is a top priority at Clearout. Every email address you upload, verify, or find is treated as confidential information.  Clearout is built with strict privacy standards, strong encryption, and certified security frameworks to protect your data at every stage.

<details>

<summary>Is my data safe with Clearout?</summary>

Yes. Clearout follows strict privacy standards and never sells or shares your data.

</details>

<details>

<summary>Is data encrypted during transmission?</summary>

Yes. All data is transmitted via **256-bit SSL/TLS encryption**.

</details>

<details>

<summary>Is data encrypted at rest?</summary>

Yes. Data is encrypted using advanced AES encryption standards.

</details>

<details>

<summary>How long is my data stored?</summary>

By default, uploaded lists and results are stored for **30 days** and then permanently deleted as per the data retention policy.

</details>

<details>

<summary>Will I receive reminders before deletion?</summary>

Yes. Automated reminders are sent on Day 27 and Day 29 before deletion.

</details>

<details>

<summary>Can deleted results be recovered?</summary>

No. Once deleted after 30 days, data cannot be recovered.

</details>

<details>

<summary>What certifications does Clearout hold?</summary>

* SOC 2 Type II
* ISO 27001:2022
* ISO 27701:2019
* GDPR compliant

For more information, visit our [trust centre](https://trust.clearout.io/).

</details>

<details>

<summary>Is Clearout suitable for regulated industries?</summary>

Yes. Our certifications make Clearout suitable for any industry, including healthcare and finance.

</details>

<details>

<summary>Where can I find Clearout compliance information for my InfoSec or Compliance team?</summary>

Clearout maintains a dedicated **Trust Center** where you can access our security and compliance documentation.

Through the Trust Center, your InfoSec or Compliance team can review or request documents such as:

* SOC 2 Type II reports
* ISO 27001 certification
* ISO 27701 certification
* GDPR compliance details
* Security policies and practices

If additional documentation is required for your internal security review, you can submit a request directly through the Trust Center and our team will assist you.

For more details or to request compliance documents, please visit our [Clearout Trust Center](https://trust.clearout.io/).

</details>


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